My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Ed
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable appears; then it charges up.
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable appears; then it charges up.
I think it's bin-ready. But I'll have to smash it up before then, since
I cant' get in to delete the data.
On 2025-08-06, Ed Cryer <ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >appears; then it charges up.
I think it's bin-ready. But I'll have to smash it up before then, since
I cant' get in to delete the data.
Ed
On Wed, 6 Aug 2025 13:19:02 +0100, Ed Cryer <ed@somewhere.in.the.uk>--- Synchronet 3.21a-Linux NewsLink 1.2
wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >>appears; then it charges up.
I think it's bin-ready. But I'll have to smash it up before then, since
I cant' get in to delete the data.
Before you do that, do you have an Apple store nearby enough to
visit? SOme of their "Genius Bar" girls are very good. Or if you have
an authorised Apple repair shop nearby, that may also be helpful.
Have you tried letting the battery drain, then recharging it? I am
sure that won't do much but it might just work.
J.
Ed
On Wed, 6 Aug 2025 13:19:02 +0100, Ed Cryer <ed@somewhere.in.the.uk>
wrote:
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >>appears; then it charges up. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I think it's bin-ready. But I'll have to smash it up before then, since
I cant' get in to delete the data.
Before you do that, do you have an Apple store nearby enough to
visit? SOme of their "Genius Bar" girls are very good. Or if you have
an authorised Apple repair shop nearby, that may also be helpful.
Have you tried letting the battery drain, then recharging it? I am
sure that won't do much but it might just work.
J.--- Synchronet 3.21a-Linux NewsLink 1.2
Ed
Jolly Roger wrote:
On 2025-08-06, Ed Cryer <ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
thing to find that.
Ed
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the apple in the middle. It's been on charge all night, and no change. Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable appears; then it charges up.
Have you contacted Apple support?Apple Support wants the serial number, but I can't get into the damned
thing to find that.
Ed
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the apple in the middle. It's been on charge all night, and no change. Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on until the battery drains; then the display for connecting power cable appears; then it charges up.
Have you contacted Apple support?Apple Support wants the serial number, but I can't get into the damned thing to find that.
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
Jolly Roger wrote:
On 2025-08-06, Ed Cryer <ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
thing to find that.
On Aug 6, 2025, John wrote
(in article<g1979ktflvmb0nindt5ibde2p4brlnmtm6@4ax.com>):
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change. >> > > > > > Any suggestions are welcome, to help it on. I'll save "bin it" for >> > > > > > later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >> > > > appears; then it charges up.
Have you contacted Apple support?
thing to find that.
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
my iPad has the serial printed, in extremely small print, on the back of the >device. it’s easier to go to the Apple Account online than to try to read >that, unless you have an excellent magnifying glass or similar.
On Aug 6, 2025, Ed Cryer wrote
(in article <10706li$3huik$1@dont-email.me>):
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>> apple in the middle. It's been on charge all night, and no change. >>>>>> Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>>> either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
thing to find that.
1. on any device which can connect to the internet, log into your Apple Account using a web browser.
2. on the left side of the display should be the name you used for your account, the email you used, the default image associated with the account, and a menu. Second from the top is ’Sign-in and Security’. Click on that.
3. you will see several buttons. One should be ‘Account Security’. Click on that.
4. you will be presented with your ’trusted’ phone number and a list of devices associated with your Apple Account. Locate the iPad Pro on the list, click on that.
5. you will see info about the iPad Pro, including the serial number.
Ed
On Aug 6, 2025, John wrote
(in article<g1979ktflvmb0nindt5ibde2p4brlnmtm6@4ax.com>):
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>>> apple in the middle. It's been on charge all night, and no change. >>>>>>> Any suggestions are welcome, to help it on. I'll save "bin it" for >>>>>>> later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>>>> either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >>>>> appears; then it charges up.
Have you contacted Apple support?
thing to find that.
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
my iPad has the serial printed, in extremely small print, on the back of the device. it’s easier to go to the Apple Account online than to try to read that, unless you have an excellent magnifying glass or similar.
On Aug 6, 2025 at 4:08:47 PM EDT, "WolfFan" <akwolffan@zoho.com> wrote:
On Aug 6, 2025, John wrote
(in article<g1979ktflvmb0nindt5ibde2p4brlnmtm6@4ax.com>):
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned >>>> thing to find that.
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:Thanks for the reply and website.
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>>>> apple in the middle. It's been on charge all night, and no change. AnyTry what's suggested here: https://support.apple.com/en-gb/102642 >>>>>>
suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>>>>
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>>>>> either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on >>>>>> until the battery drains; then the display for connecting power cable >>>>>> appears; then it charges up.
Have you contacted Apple support?
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
my iPad has the serial printed, in extremely small print, on the back of the >> device. it’s easier to go to the Apple Account online than to try to read >> that, unless you have an excellent magnifying glass or similar.
I use a jewler's headset for the small numbers stamped on Apple devices the last few years. Find it handy to work on the innards of most modern laptops.
YK
WolfFan wrote:
On Aug 6, 2025, Ed Cryer wrote
(in article <10706li$3huik$1@dont-email.me>):
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>>> apple in the middle. It's been on charge all night, and no change. >>>>>>> Any suggestions are welcome, to help it on. I'll save "bin it"
for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not
recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >>>>> appears; then it charges up.
Have you contacted Apple support?
thing to find that.
1. on any device which can connect to the internet, log into your Apple
Account using a web browser.
2. on the left side of the display should be the name you used for your
account, the email you used, the default image associated with the
account,
and a menu. Second from the top is ’Sign-in and Security’. Click on that.
3. you will see several buttons. One should be ‘Account Security’. Click >> on that.
4. you will be presented with your ’trusted’ phone number and a list of >> devices associated with your Apple Account. Locate the iPad Pro on the
list,
click on that.
5. you will see info about the iPad Pro, including the serial number.
Ed
Excellent! Thanks very much.
I have an appointment with a local firm tomorrow, phone and pad repairers.
If they can't fix it then I'll go back to Apple Support.
I'll report progress here.
Ed
Sysop: | DaiTengu |
---|---|
Location: | Appleton, WI |
Users: | 1,064 |
Nodes: | 10 (0 / 10) |
Uptime: | 150:51:24 |
Calls: | 13,691 |
Calls today: | 1 |
Files: | 186,936 |
D/L today: |
443 files (116M bytes) |
Messages: | 2,411,008 |